Cassandra has a long history working in customer service and loves helping people achieve the results that they're looking for. She first joined the company in 1999, part-time, but it didn't take long for owner Steve Burak to realize her potential. She came on full-time in 2001 and spends her days solving problems, scheduling appointments, and making sure each job goes smoothly. Her favorite part about working here is that she feels it's more of a home away from home than a job. At home, Cassandra loves being with her family, especially her children, as well as fishing and riding dirtbikes.